Apply for a severe disability card in Berlin
Severe disability card (Schwerbehindertenausweis) in Berlin: responsible for the whole city is the Versorgungsamt Berlin at the Landesamt für Gesundheit und Soziales (LAGeSo). Until further notice («bis auf Weiteres») it only accepts the application to determine the disability on paper by post. Processing takes 5 to 6 months and is free. We fill in the application with you, for 59 euros.
Versorgungsamt Berlin: current state
- Responsible
- LAGeSo – Versorgungsamt Berlin, customer centre Sächsische Straße 28As of: 27.10.2026 · Service-Portal Berlin
- Online application
- online application not possible until further notice («bis auf Weiteres»), paper by postAs of: 27.10.2026 · Service-Portal Berlin
- Processing time
- determination procedure on average 5 to 6 monthsAs of: 27.10.2026 · Service-Portal Berlin
- Card
- card from GdB 50: at the customer centre at once, by post 4 to 6 weeksAs of: 27.10.2026 · Service-Portal Berlin
All details (3)Show less
- Ersatz
- replacement after loss: up to 10 working days after the photo arrives
- Official fee
- no fee for application, card and replacement
- Behördenfix fixed price
- €59 for help filling in, the office charges nothing
How we help with the application
- 1First application or changeFor a change, with the reference number.
- 2Collect findingsMedical reports and assessments as copies.
- 3Fill in the paper formWe fill it in together with you.
- 4Sign and sendBy post to the Versorgungsamt.
Applying yourself at the Versorgungsamt
The way without us, step by step
In Berlin, determination of a disability can only be applied for at the Landesamt für Gesundheit und Soziales, Versorgungsamt. The postal address is Postfach 310929, 10639 Berlin; the customer centre is at Sächsische Straße 28, 10707 Berlin, phone 115.
- With the paper application to determine a disability under § 152 SGB IX, in writing by post. The office provides completion notes, a checklist and notes on the Merkzeichen in Easy Language.
- Missing documents can be uploaded as PDF during the procedure via the online service for late submissions; you then get an e-mail confirmation of receipt.
- Free help with filling in is offered by the advice centre for people with disabilities, cancer and chronic illnesses at the health office (Gesundheitsamt) of your home district.
- Costs compared: the Versorgungsamt charges nothing. With us help filling in costs 59 euros. We are not an authority, do not set a degree of disability and do not assess findings.
What belongs to the application
- Copy of the front and back of your ID card; from non-EU countries a certificate of residence status.
- Your tax identification number.
More documents (3)Show less
- Medical findings as copies, no X-rays or CT files, only the report on them.
- Existing assessments, e.g. from the Medizinischer Dienst, Jobcenter or pension insurance.
- For the card later a photo from the 10th year of age; it need not be biometric.
Online application blocked: back to paper
Online applications were lost between January and April
The LAGeSo reports that between 28 January and 28 April 2026 a technical error occurred in online applications and some were lost. Until further notice («bis auf Weiteres») no online application is therefore possible; the application goes on paper by post. Anyone who applied online by 28 April and got no postal confirmation within four weeks should contact the Infoservice by e-mail.
More about Berlin (2)Show less
In Berlin not the district is responsible but one state office for the whole city; the service can only be applied for at the Versorgungsamt. After a move from another federal state the file is passed to the Versorgungsamt Berlin. The procedure takes five to six months on average, the office says.
If the assessment results in a degree of disability of at least 50, you send a photo online, by e-mail or post, or hand it in. At the customer centre the card can be handed over at once and the photo taken free of charge. Apply for extension four to six weeks before expiry, without a new determination.
Questions about the disability card in Berlin
Can I apply for the disability card in Berlin online?
Not at present. The Versorgungsamt Berlin writes that until further notice («bis auf Weiteres») no online application is possible, after some online applications were lost between 28 January and 28 April 2026. The paper application under § 152 SGB IX is used, by post. Only missing documents can be submitted online during the procedure.
How long does the application take at the Versorgungsamt Berlin?
According to the Service-Portal the determination procedure takes five to six months on average. It starts when the application arrives; the office requests missing documents from the treating doctors. After the decision with a degree of disability of at least 50, the card is available at once at the customer centre or by post in four to six weeks.
Where is the Versorgungsamt in Berlin?
The Versorgungsamt is part of the Landesamt für Gesundheit und Soziales. The customer centre is at Sächsische Straße 28, 10707 Berlin; post goes to Postfach 310929, 10639 Berlin. By phone via the authority number 115, in writing via infoservice@lageso.berlin.de. It is responsible for all of Berlin, not the district.
What does a disability card cost in Berlin?
Nothing. The Service-Portal Berlin names no fees for the determination application, the card or a replacement after loss. The photo can also be taken free at the customer centre. At Behördenfix you pay 59 euros for help filling in the paper application; the Versorgungsamt receives no fee from us.
I have lost my disability card – what now?
You apply to the Versorgungsamt for a replacement, online, by e-mail, by post or in person; it is free. You only need a new photo if you did not earlier agree to the photo being stored. The replacement comes up to ten working days after the photo arrives, at the customer centre also at once.
Official sources
- Service-Portal Berlin – Feststellung einer Behinderung beantragen, read on 27.10.2026
- Service-Portal Berlin – Schwerbehindertenausweis beantragen, read on 27.10.2026
- Service-Portal Berlin – Ersatzausstellung nach Verlust, read on 27.10.2026
Reviewed by M. Gabal on 28.10.2026
Provided by Behördenfix (M. Gabal). Behördenfix helps fill in the application for the Versorgungsamt Berlin. We are not an authority, do not give legal advice and do not assess your individual case.