Applying for a disability card (Schwerbehindertenausweis) in Dortmund

Disability card in Dortmund: the Versorgungsamt (disability office) of the cities of Dortmund, Bochum and Hagen at Untere Brinkstraße 80 is responsible. You submit the first or change application online via ELSA-NRW or in writing with the form. The city does not name a fee. We fill in and submit: 59 euros.

Applying in Dortmund at a glance

Responsible office
Versorgungsamt der Städte Dortmund, Bochum und Hagen
How to apply
online (ELSA-NRW) · in writing with the form · in person
Office hours
in person Tue and Thu 9–11 am
Official fee
no fee named on the city's page
All details (4)
Address
Untere Brinkstraße 80, 44141 Dortmund · versorgungsamt@stadtdo.de · phone Mon, Wed, Fri 9–11 am
Validity
five years at most; renew about three months before expiry with a new photo
Processing time
not published by the city of Dortmund
Behördenfix fixed price
€59 for filling in and submitting

As of: 26.10.2026 · Source: Stadt Dortmund

How we help with the application

  1. 1Choose the typeFirst application, change or renewal.
  2. 2Collect the detailsDoctors, clinics, existing reports.
  3. 3Pay the fixed price59 euros for filling in and submitting.
  4. 4Sign and submitYou sign, we send it off.

Applying to the Versorgungsamt yourself

The way without us, step by step

Without us, you apply directly to the Versorgungsamt in Dortmund. The city names these ways:

  • Online via ELSA-NRW, the state's application portal, for first and change applications.
  • In writing with the form «Schwerbehindertenantrag: Erst- und Änderungsantrag» from the service page; renewal and exchange have their own forms.
  • Drop off documents or email them to versorgungsamt@stadtdo.de, according to the Versorgungsamt's leaflet «Drei Wege» (three ways).
  • In person at the open consultation hours, Tuesday and Thursday from 9 to 11 am at Untere Brinkstraße 80. Appointments outside these times are possible on request.
  • By phone Monday, Wednesday and Friday from 9 to 11 am. Without a known contact person, the number depends on your surname: A to Gj 0231 50-27815, Gk to La 0231 50-27831, Lb to R plus U, V, Y 0231 50-27896, S to Z without U, V, Y 0231 50-27863.
  • Card lost: apply in writing to the Versorgungsamt for a new one, with a photo. If it was stolen, enclose a copy of the police report. If your health has changed significantly, submit a change application; the office then obtains current reports.
  • Costs: the city of Dortmund's page names no fee for the card. With us you pay 59 euros for filling in, sorting the documents and submitting. We are not an authority and do not decide on the degree of disability.

Open the official page

What to enclose with the application

  • Existing medical reports, at most two years old.
  • Names and addresses of your doctors and clinics.
More documents (4)
  • These include medical reports, expert opinions, rehab, care or guardianship assessments, ECG, lab and X-ray reports, but not X-ray images. The Versorgungsamt requests missing documents from the doctors.
  • A photo for the card; the city links to an electronic upload for it.
  • Without German citizenship: a certificate from the immigration office or a certified copy of your passport.
  • Your signature on the application and your order to Behördenfix.

What is special in Dortmund

One Versorgungsamt for three cities

The Versorgungsamt in Dortmund is also responsible for Bochum and Hagen.

More about Dortmund (3)

In person is only possible at the open consultation hours on Tuesday and Thursday, two hours each morning. By phone you reach the office on the other three working days, also from 9 to 11 am. According to the Versorgungsamt, your personal contact person is named on the acknowledgement of receipt.

After applying, you can see the processing status via the link «Verfahrensstand Online» on the city's service page. No phone call is needed for this.

The degree of disability is set in steps of ten, in the decision from 20 up to 100 at most. From 50 a card can be issued. According to the city, a token for bus and train costs 53 euros for half a year and 104 euros for a full year.

Questions about the disability card in Dortmund

Where do I apply for the card in Dortmund?

At the Versorgungsamt of the cities of Dortmund, Bochum and Hagen, Untere Brinkstraße 80, 44141 Dortmund. Open consultation hours are Tuesday and Thursday from 9 to 11 am. In writing you submit the form; by email it goes to versorgungsamt@stadtdo.de. Online you apply via the state portal ELSA-NRW.

Can I apply online?

Yes. For first and change applications, the city of Dortmund links to the state portal ELSA-NRW. You can also send a photo electronically. For renewal and exchange of the card there are separate PDF forms on the city's service page. Enclose any reports you already have.

How do I see the processing status?

Via the link «Verfahrensstand Online», which the city of Dortmund names on the service page for the assessment procedure. If you want to ask by phone, your contact person is on the acknowledgement of receipt, or you dial the number for the first letter of your surname, e.g. 0231 50-27815 for A to Gj. The phone line is open Monday, Wednesday and Friday from 9 to 11 am.

What if the card expires?

The card is valid for five years at most. The city advises thinking about renewal about three months before expiry. If your photo is not stored permanently, send a new one with an informal letter to the Versorgungsamt or hand it in at a district administration office.

May I park in disabled parking spaces with the card?

No, according to the city of Dortmund the card alone is not enough. Disabled parking spaces require a separate parking permit. The Versorgungsamt's leaflet names, among others, the marker aG for this; the EU-wide parking card is available on application. The city covers the topic on its own service page on parking concessions.

Official sources

Reviewed by M. Gabal on 26.10.2026

Provided by Behördenfix (M. Gabal). Behördenfix fills in the application with you and submits it. Only the Versorgungsamt decides on the degree of disability. We do not give legal advice and do not assess your individual case.

All services in Dortmund (8)
Have the application submitted· 59 €