Applying for a disability card (Schwerbehindertenausweis) in Düsseldorf
Disability card (Schwerbehindertenausweis) in Düsseldorf: the responsible office is the city's Office for Social Affairs and Youth (Amt für Soziales und Jugend, Hilfen bei Schwerbehinderung), Willi-Becker-Allee 8. The card is free. You apply online, by post, by phone or in person with an appointment. According to the city, the decision usually takes several months, and the card arrives 1 week later. We fill in and submit: 59 euros.
Disability card in Düsseldorf: the key facts
- Responsible office
- Amt für Soziales und Jugend, Hilfen bei Schwerbehinderung, Willi-Becker-Allee 8, 40227 DüsseldorfAs of: 22.10.2026 · Stadt Düsseldorf
- How to apply
- online · by post with the application form · by phone · in person by appointmentAs of: 22.10.2026 · Stadt Düsseldorf
- Processing time
- usually several months until the decision notice · card by post about one week after the decisionAs of: 22.10.2026 · Stadt Düsseldorf
- Official fee
- free of chargeAs of: 22.10.2026 · Stadt Düsseldorf
All details (4)Show less
- Contact
- Info phone 0211 89-91 · schwerbehindertenrecht@duesseldorf.de · information desk on site
- Power of attorney
- The city's power of attorney form, submitted with the application or later
- Documents
- copies only, no originals · medical documents ideally not older than two years
- Behördenfix fixed price
- €59 for filling in and submitting
How your application works with us
- 1Register briefly and payName, email and federal state, then the fixed price online.
- 2Upload medical reportsCopies of the reports and the names of your doctors.
- 3SignApplication, release from medical confidentiality and the city's power of attorney.
- 4Submit and check the statusWe send everything to the city of Düsseldorf and keep an eye on the application.
Applying to the city yourself
The way without us, step by step
You can apply yourself. The city of Düsseldorf names four ways:
- Online, via the application linked on the city's page.
- By post with the federal state's application form. Forms are also available at the information desk and at the Bürgerbüro (citizens' office).
- By phone via the info line 0211 89-91.
- In person after making an appointment.
- After it arrives, you receive a confirmation. The office reviews your documents with medical advisers from the health office, requests further reports if needed and then decides on the degree of disability and any special markings (Merkzeichen). After that, you receive a written decision.
- If your health gets much worse or new illnesses are added, you submit an application for change. The procedure is the same as for the first application. If you move within Düsseldorf, report the new address by phone, post or email; if you move away from Düsseldorf, the office passes your file on to the new authority.
- Costs: the card itself is free. With us you pay 59 euros when we fill in the form with you, put the documents together and submit them.
Documents for the application
- Copies of recent medical documents, such as medical reports, hospital or rehabilitation reports and care assessments.
- Names and addresses of the doctors treating you.
More documents (3)Show less
- According to the city, the documents should not be older than two years. Send copies only, no originals.
- A fully completed and signed application.
- For our service: the city of Düsseldorf's power of attorney and your release from medical confidentiality, both signed by you.
What is special in Düsseldorf
Four ways to apply and a long wait
Düsseldorf offers four ways to apply, including by phone. In Köln, you apply by email, online or in writing.
More about Düsseldorf (3)Show less
The city says openly that it usually takes several months until the decision arrives. According to the city, it goes faster if recent medical documents are sent with the application and the application is fully completed and signed. The card is produced by a printing company and usually arrives by post one week after the decision.
Check the address: in the section on applying, the city gives Willi-Becker-Allee 7, in the contact section Willi-Becker-Allee 8, both 40227 Düsseldorf. If you send it yourself, you can ask the info line for the house number.
If the card is lost, contact the office by phone or email. It issues a new card and sends it by post; no card is issued on site. Extensions are also handled by phone or email.
Questions about the disability card in Düsseldorf
Where do I apply for a disability card in Düsseldorf?
At the city of Düsseldorf's Office for Social Affairs and Youth (Amt für Soziales und Jugend), disability support department (Hilfen bei Schwerbehinderung), Willi-Becker-Allee, 40227 Düsseldorf. The info phone is 0211 89-91, the email address schwerbehindertenrecht@duesseldorf.de. At the information desk, the office answers questions and hands out the application form. Forms are also available at the Bürgerbüro.
Can I apply for the disability card online?
Yes. The city of Düsseldorf names the online application as the first of four ways. There is also the application by post with the form, applying by phone and applying in person with an appointment. For every way, you need details about your illnesses and the doctors treating you.
How long does processing take in Düsseldorf?
According to the city, it usually takes several months until the decision arrives. After receiving the application, the office requests medical reports from your doctors. Sending recent documents with the application speeds up processing. The card itself usually arrives by post one week after the decision.
Can someone else apply for me?
Yes, with your power of attorney. The city of Düsseldorf provides its own power of attorney form for this. It can be submitted directly with the application or sent later. This is also how we work: you sign the power of attorney, the application and the release from confidentiality, and we put the documents together and submit them.
What should I do if my disability card is lost?
Contact the office by phone on 0211 89-91 or by email. The city of Düsseldorf issues a new card and sends it by post. The office cannot issue a card on site. If the card expires, the same way applies; the office then checks whether an extension is possible.
Does the disability card cost anything in Düsseldorf?
No. The city of Düsseldorf issues the card free of charge, for a degree of disability of 50 or more or for certain illnesses lasting more than six months, for example cancer. If you hire us, you pay 59 euros for filling in, putting together and submitting, not for the card.
Official sources
- Stadt Düsseldorf – Schwerbehindertenausweis, read on 22.10.2026
- Stadt Düsseldorf – Schwerbehindertenausweis: Wie geht es weiter?, read on 22.10.2026
- Land NRW – Antrag nach dem Schwerbehindertenrecht (PDF), read on 26.10.2026
- Stadt Düsseldorf – Vollmacht zur Feststellung einer Schwerbehinderung (PDF), read on 26.10.2026
Reviewed by M. Gabal on 26.10.2026
Provided by Behördenfix (M. Gabal). Behördenfix fills in, submits and tracks the application. We do not give legal advice and do not assess your individual case. Only the office decides on the degree of disability and special markings.